Terms & Conditions

Terms of Sale

These terms may be amended from time to time.

Sale of goods is conducted under Australian Consumer, FairTrading & Business Legislation, both State & Federal.
Sales will require fully cleared payment for goods & shipping prior to delivery.

We reserve the right to record followup conversations for the purpose of quality control.

Payment will be accepted

  • by credit card via Airwallex gateway on the online shopping site
  • via bank transfer in Australian dollars
  • cash in Australian Dollars
  • on individual request via Paypal in US or Australian dollars

Credit Card Fraud Checking

By using the Services, you consent to the transfer of such information outside of the country in which you provide the information, and for the use of MaxMind cookies, flash tokens, HTML5, other technologies, and/or unique identifiers employed to identify an end user's device.
MaxMind abides by the United States - European Union and United States - Switzerland Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union. Without limiting the foregoing, if you are a person or entity in the European Economic Area (the "EEA") or Switzerland, or if you collect or transfer to us data pertaining to persons in such locations, you hereby represent and warrant that any transmission of data from you to MaxMind is fully compliant with the EU Directive 96/46/EC, as transposed in relevant national law, or applicable successor legislation and/or the Swiss Federal Act on Data Protection (the "FADP"), including but not limited to your compliance with any notice requirements applicable to your sharing of data with MaxMind.

Sales Taxes & Customs Duties

Customers will be liable for any taxes & duties where applicable in the country of delivery.
GST will automatically be included in the price where goods are shipped to Australian states & territories.


Goods in stock will be sent within 3 business days.
Goods sourced from our suppliers' warehouse will be sent as soon as available.

Insurance for loss and/or damage is offered as an option at the time of purchase.
Farmbitz delivers goods to our transport providers in good faith and decline responsibility for the safety of goods after handover.

Refunds & Cancellations

Refunds and cancellations will only be considered according to Australian consumer legislation and no later than 30 days after delivery.
As of 6 May 2019 refunds via Paypal will have a fee deducted equivalent to the original purchase fee charged by Paypal which is not refunded by Paypal.

Cancellation of purchases will be accepted only at the seller's discretion once payment has been initiated by the customer.

Change of mind by the customer is not sufficient reason for cancellation.
Please refer to Consumer Law Refunds
In the event of a cancellation Farmbitz reserves the right to charge a cancellation fee of up to 50% of the purchase price.


Returns will only be accepted on faulty goods under terms of warranty.
Returns must be notified via this website at Returns and acceptance thereof notified to the customer prior to sending goods.
Cost of Returns are at customer expense.


Warranty is extended only to goods purchased directly from Farmbitz or their authorised dealers or affiliates, correctly installed and used under normal conditions.
* Greenwell Manufacturing LLC warrants to the original purchaser that the Pat's Easy Change System will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of purchase. This warranty does not cover damage caused by misuse, abuse, or improper installation, or any consequential damages or loss of use.
* 12 months warranty on goods purchased on our site, and applies to the original purchaser and is not transferable to subsequent owners.

Farmbitz retain total discretion to repair or replace faulty goods.
Return freight to Farmbitz will be at customers' expense.
Farmbitz will pay the freight to get the goods back to the purchaser.
Warranty is not transferable to later owners of the product.

Last amended 30 September 2023
posted 11 May 2014